SMS Communications and Opt-Out
By providing your mobile number, you consent to receive SMS messages from us regarding our, services, and other relevant information. You can opt out at any time by replying “STOP” to a message sent to you. After you send the SMS message “STOP” to us, we will send you a confirmation SMS to acknowledge that you have been unsubscribed. After this, you will no longer receive SMS messages from us. However, we may still communicate with you — for example, to send you service-related messages necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. If you want to join again, just sign up as you did the first time or send “START”, and we will start sending SMS messages to you again.

Assistance and Support
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or 216-978-3017.

Carriers and Messaging
Carriers are not liable for delayed or undelivered messages. We do our best to ensure timely delivery of SMS messages, but cannot guarantee that messages will be received by you in a timely manner. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text or data plan, please contact your wireless provider.

Privacy and Confidentiality
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Contact Us
If you have any questions or concerns about these Terms of Service, please contact us via our website or at [email protected] or 216-978-3017.